More companies plan to use zero-based budgeting, but those who do are often dissatisfied. Here are common ZBB mistakes and how to avoid them.
What do consumers value? Bain research has identified 30 Elements of Value in four categories.
The cloud makes the customer experience critical to future business success.
How omnichannel retailers can revamp their supply chains as e-commerce and free and fast deliveries grow exponentially.
Bain examined 200 refineries, the types of crude they can handle, and their refining capacity to find those best positioned to thrive.
How pharma and medtech companies can reduce complexity to lower the risk of noncompliance.
Here is how governments in emerging economies can encourage energy efficiency, and how businesses can succeed in these markets.
The B2B market offers more growth opportunity than the consumer market over the next three years. Here's how telcos can succeed.
Routine transactions have a greater overall effect on customer loyalty than complex sales and service transactions.
Innovative strategies can help retailers meet challenges such as shrinking profit margins over the next decade.
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