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- Bain Brief
- March 18, 2013
By Henrik Naujoks, Bodo von Huelsen, Gunther Schwarz and Stephen Phillips
Customers want to use the channel most convenient to the moment, and they want channels to connect seamlessly. Are insurance companies up to the challenge?
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- Bain industry brief
- February 11, 2013
By Tim Cochrane, John Ott and Herman Spruit
Digital banking reduces branch visits, setting the stage for major branch redesign—and thereby for serving a mass market efficiently.
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- Forbes.com
- January 11, 2013
By John Ott, João Soares and Henrik Naujoks
For the European banking system to recover, each bank needs to embrace five hard lessons gleaned from experience so far.
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- WSJ.com CFO Journal
- February 01, 2013
By Andrew Schwedel and Karen Harris
The world is awash in money, yet many executive teams are still using an outdated rulebook.
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- Best's Review
- February 06, 2013
By Steven Kauderer and Thomas Olsen
High-performing insurers use analytics to find meaningful links between claims and personal responsibility, looking beyond actuarial data to uncover new data sources outside insurance.
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- American Banker
- December 12, 2012
By Gerard du Toit and Beth Johnson
Our survey finds that mobile banking is more likely to increase a customer's likelihood to recommend his or her bank to other people than any other channel interaction.
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- Bain Brief
- October 17, 2012
By Dirk Vater, Youngsuh Cho and Peter Sidebottom
Financial institutions that successfully apply digital technologies will embrace deep strategic, operational and organizational changes.
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- Bain Brief
- September 13, 2012
By Steven Kauderer, Gunther Schwarz, Thomas Olsen and Seow-Chien Chew
High-performing property and casualty insurers push beyond the actuarial field to get creative with customer analytics.
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- Bain audio slideshow
- August 30, 2012
By João Soares
In this audio presentation, partner João Soares discusses tactics and strategies that can help companies and investors weather Europe's debt crisis.
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By Mike Baxter, Ada Di Marzo, Aditya Joshi and Christy de Gooyer
Overcoming the regulatory challenges to growth.
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- Bain Brief
- January 11, 2012
By Mike Baxter, Thomas Olsen and Mark Judah
Banks’ future hangs in the balance sheet.
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- Bain video
- December 13, 2011
By Andrew Schwedel
Bloomberg interviews Andrew Schwedel about the European financial crisis and the steps banks in Europe and the US can take to stabilize their businesses and begin growing again.
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By Gunther Schwarz, Degenhard Meier, Rocco D'Acunto and Frank Schepers
The European Union’s new regulatory framework will present compliance and strategic challenges for insurance companies worldwide.
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Torsten Jeworrek, CEO of Reinsurance at Munich Re, and Bain partner Gunther Schwarz discuss the global implications of Solvency II for insurers and reinsurers.
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- Bain Brief
- April 26, 2011
By Sameer Chishty, Maureen Erasmus and Jeff Oberstein
Financial services firms need to tailor their products to local markets and build world-class relationship-management capabilities.
