When it comes to IT, many executives face a tricky dilemma: while they see the enormous potential of IT to build new capabilities and drive efficiency through their business, most of them have experienced the frustrating reality of ballooning budgets and limited business benefits. The key to resolving this conundrum is bridging the alignment gap between IT strategy and overall business objectives. Getting this right can have enormous benefits, reducing complexity, creating competitive advantage and driving truly differential business performance.

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