Retail

The retail world—with its razor-thin margins and relentless big bets on fashions, trends and timing—has never been a haven for the faint of heart. Add digital technology disruption, emerging market opportunities and changing consumer trends to put more variables in flux than ever before. Bain works alongside leading retailers to develop and implement customized solutions that address today's challenges and tomorrow's opportunities.

What we do
In the past 10 years, Bain has completed hundreds of projects globally to help retailers tackle their top strategic, operational, financial and organizational issues.

We offer expert services in the following areas:

Our clients include grocery chains, general merchandise stores, apparel retailers, convenience stores, drug chains, luxury retailers, restaurants, hotels, specialty retailers and e-tailers.
How we work

We help companies become more successful by identifying where and how to build the most value. We assist them in growing store networks, localizing assortments, building omni-channel capabilities, launching new formats or improving cost positions, to name a few.

Bain experts combine deep retail industry expertise with experience in all major regions and functional areas. They bring an external, practical perspective to industry challenges and opportunities using proven tools and rigorous, fact-based analysis. Our teams collaborate with clients to develop common objectives, define roles and responsibilities, propose recommendations and implement solutions.

Bain’s Private Equity group also has extensive experience in equity investments and in strategies for managing portfolios of businesses in the retail industry.

Insights
We develop insights that work for our clients. Our approach and recommendations are highly customized and lead to practical actions. Below is a selection of our experts' perspectives on important issues—for our clients and their industries. Visit Bain Insights to read more.
View a comprehensive list of Bain's retail publications.
Our team

We work as an integrated part of your team, from frontline to C-suite, to deliver true results and make the changes stick. We have a core group of senior retail focused experts that we can deploy across the globe.

  • Darrell

  • Darrell Rigby

    Head of Bain's Global Retail practice

    Boston

    View profile
  • Josh

  • Josh Chernoff

    Head of Bain's Americas Retail practice

    Chicago

    View profile
  • Marc-André

  • Marc-André Kamel

    Head of Bain's EMEA Retail practice

    Paris

    View profile
  • Mike

  • Mike Booker

    Head of Bain's Asia Pacific Retail practice

    Singapore

    View profile

In addition to the leaders above, we have an extensive and diverse team of experts ready to serve the needs of clients worldwide.