Support Function Advantage

Why Bain:

  • We challenge the status quo and think boldly and pragmatically to help you achieve your aspirations.
  • We bring external best practices and benchmarks; powerful digital tools (such as Bain Org Architect, Bain Activity-Based Costing and, process mining); design tools; and Bain Results Accelerator.
  • We tailor our proven approach based on your unique situation and utilize our dedicated Support Function Center of Excellence to serve your needs.
  • We fundamentally change how work is done by simplifying, eliminating low-value activities and harnessing digital.
  • We employ a collaborative process—executed with you, not to you.


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    Higher satisfaction

    Raise satisfaction among stakeholders served by support functions.

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    Lower costs, better service

    Achieve greater than 20% cost savings combined with improved service quality.

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    Organizational buy-in

    Secure buy-in at all levels of the organization to make change happen—and stick.

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    Embedded capabilities

    Embed capabilities in your team to sustain savings and drive continuous improvement.

Contact us for help

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  • Andrew Carleton



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