Capability Sourcing

Capability sourcing began as a cost-cutting measure, but companies that create real sustained value routinely use it for far more strategic ends–to gain capabilities that they don't have in-house, or to strengthen capabilities they do have, for everything from developing world-class talent to bringing new products to market faster and enabling business model innovation. Bain's work in capability sourcing improves clients' internal and external customer satisfaction, enhances their competitive position, and typically lowers costs by 20 percent to 40 percent.

What we do

Capability sourcing improves a company's competitive position by ensuring that processes and functions are obtained from the right source at the right cost. As sourcing matures, companies can leverage outsourcing and offshoring for more processes, in more countries, and to achieve a broader set of objectives, be it improved costs, quality, service levels, or capabilities.

We help companies achieve sourcing excellence through a range of services including blueprint/design, outsourcing partner selection and transition, offshoring implementation and support, and value delivery. We help experienced users design disruptive sourcing strategies, implement low cost country footprints, monetize captive operations, renegotiate contracts and maximize ROI on existing programs. We also support less experienced users with issues such as blueprint/design their operation and expand the current scope.

Our team

We work as an integrated part of your team, from frontline to C-suite, to deliver true results and make the changes stick.