Information Technology

What we do

Our team includes more than 200 technology professionals that have completed more than 1,000 engagements across industries and technologies. We draw on this global experience to help solve companies' most complex technology-related challenges, including how to build their businesses in a digital age. Our experts are especially adept at helping companies through major business transformations or re-inventions of their technology organizations to become more nimble and agile.

We bring a range of technology capabilities that help our clients address four key business situations:

  • Bain Rebooting IT: Transform IT by focusing on business priorities, and making sure your system architecture, operating model and costs match these priorities.
  • IT Performance Improvement: Underperforming IT negatively affects business performance. Bain works with companies seeking to address their IT efficiency problems to not only reduce costs, but to improve and develop capabilities that enable innovation and agility.
  • IT M&A: Technology-related synergies are key to successful mergers, acquisitions, divestitures and separations, but too often they are overlooked early in the deal. We help companies plan and manage the changes in their systems to accommodate changes in business structure.
  • IT Project Effectiveness: Bain helps clients maximize the business results from major technology initiatives, including turnaround programs. We help executives evaluate the case for investment, set up projects for success—or place current projects on the right track—to ensure they capture value when implementing new systems and programs.

We bring a full range of experience and experts to each client engagement to help companies navigate their specific business situation. Our capabilities include strategic planning, digital and operating model challenges, business architecture development, big data analysis, IT sourcing and procurement, IT organization and governance and IT metrics and dashboards. Bain's Private Equity group also performs due diligence on technology organizations when evaluating PE and M&A deals.

Our approach

At Bain, we value technology as an integral and potentially differentiating component of a business. We help clients transform their organizations; enabling holistic digital strategies to catch up with consumer demands, maximizing value in turnaround situations and ultimately, developing technology operating models that make organizations more agile.

Our technology projects start with business strategy. We believe that a company’s corporate strategy both guides and is influenced by its technological capabilities. Our industry experts take a unique approach to engagements by working with business leaders to initially understand corporate goals and then determine what technological capabilities, systems and support they require to succeed.

Information Technology - Our approach

Client results
Bain's clients share our passion for results and it shows in their success. Companies that outperform the market like to work with us. Learn more by reading our featured client results stories.
Insights
We develop insights that work for our clients. Our approach and recommendations are highly customized and lead to practical actions. Visit Bain Insights to read more, or stay current on the topics you care about most by downloading the Bain Insights app today.
Our team

We work as an integrated part of your team, from frontline to C-suite, to deliver true results and make the changes stick. We have a core group of senior experts with IT experience that we deploy across the globe.

Our leadership team

  • Stephen
  • Stephen Phillips

    Practice Leader – EMEA

    London

    View profile
  • Steve
  • Steve Berez

    Practice Leader – Americas

    Boston

    View profile
  • Arpan
  • Arpan Sheth

    Practice Leader – Asia Pacific

    Bengaluru

    View profile

In addition to the leaders listed above, we have an extensive and diverse team of experts ready to serve the needs of clients worldwide. Please contact us to submit a business inquiry.