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Where can the corporate center add value to the enterprise, and where is it a drag on performance? Examining the role of the center helps CEOs of companies with bloated or ineffectual structures determine the best organizational model for their firm or group of holdings. It allows for improved decision making and resource allocation by assigning which functions and decisions are the center's responsibility, and which the operating units can best handle.

Bain identifies four models for the role of center, based on the relationships among the business units. Having developed a thorough understanding of the advantages and disadvantages of each, Bain helps clients decide which one best suits their needs. We focus on limiting the center's role to where it aligns capabilities, strategy, culture and people.

Bain starts with an assessment of key functions, comparing the informational, reporting and cost advantages of centralization versus decentralization. As part of this work, we quantify the benefits of moving or maintaining various corporate roles. We then help design a new blueprint for the center, develop ways to communicate the center's role to the organization, and set up an ongoing evaluation program.

To find out more about Bain's work in this capability area, please contact the Organization practice.

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A dated corporate center gets a lean, new look
Problem: Fixing a bloated and ineffective structure
Approach: Screen corporate departments
Recommendations: Streamline the corporate center
Results: Corporate headcount down almost 70%
Paul
Partner
London
"Companies that focus on support services generate results, and they come in three flavors: higher revenues, more effective service and reduced costs."
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