Shifting boundaries have brought the telecommunications industry to one of the most critical times in its long history. Technology boundaries are moving with the rise of Internet Protocol. Business boundaries are shifting as telecom service providers expand into media and entertainment. Organizational boundaries are changing as fixed and wireless players recombine, and through a dynamic environment of acquisitions and divestitures. As a result, even the most savvy industry veterans are scrambling to keep up.
The advent of VoIP has given rise to new pure-play competitors. More important, it has allowed for giants in other industries - cable and internet - to stake aggressive claims on profits traditionally reaped by telecom operators. This same technology offers operators intriguing new options for growing through new services related to data and entertainment services, or those linked to the convergence of fixed and mobile services. The rapidly evolving telecom environment offers tantalizing options for reducing operating costs, albeit with many complex issues involved in migrating to next-generation networks.
Bain is working with telecommunications clients around the world on key strategic issues:
- Defining new media offerings
- Aggressively reducing operating costs
- Developing customer segmentation strategies to effectively reduce churn and drive ARPU
- Understanding when and how to roll-out VoIP offerings
- Evaluating which assets may generate more value outside the company
Bain's Telecommunications experience
Bain is one of the world's leading consulting firms for the telecommunications industry. Our clients include more than half of the top 25 global telecom companies. We've worked for the vast majority of the major communications equipment suppliers to help them address the many changes in the communications industry. We've conducted over 1500 studies for service providers and for manufacturers of telecom, satellite and wireless equipment. Our projects have focused on strategies for improved customer retention, customer segmentation, pricing policies, supply chain management and growth. We've counseled telecom clients on revamping their organizations for faster decision-making and increased customer focus, reducing operating complexity, evaluating the competitive landscape and evaluating and executing on acquisitions and mergers.
Bain helps companies defend old markets, enter new ones, improve performance, control costs and profitably invest resources. In addition, our Private Equity Group has an extensive history of involvement in the telecommunications industry.
To find out more about our work in this industry, please contact Bain's Telecom practice. |
Next generation infrastructure competition drives markets to greater broadband speed and access 
Follow us on Twitter